Our returns guarantee entitles you to return the product for any reason within 14 days of having received it. You have the right to open the package and check the contents but the product must be returned unused. All original packaging, price labels etc. Shall be returned with the product without having been tampered with.
Shipping costs will not be refunded, unless there was a mistake in delivery caused by us. Please note that items that are on sale cannot be returned.
Always ship with track and trace code! If the package get lost we can't help you without a track and trace code.
Please also note that all discounted products cannot be returned and/or refunded. Do you want to return your order? Please send an email to firstname.lastname@example.org. Add your order-number/order-ID to the email and we will respond as soon as possible with instructions!